We’re wired to assess situations quickly and move on. But in leadership, that reflex costs us more than we realize.
Picture the last time someone on your team genuinely frustrated you. Maybe they missed a deadline without flagging it. Maybe they pushed back on a decision in a way that felt personal. Maybe they seemed checked out, and you couldn’t figure out why.
Chances are, your brain went straight to a verdict. They’re being difficult. They don’t care enough. They’re not cut out for this.
That’s not a character flaw. That’s just how brains work. We’re wired to assess situations quickly and move on. But in leadership, that reflex costs us more than we realize. Every time we jump to a conclusion about someone, we close a door. And sometimes, as leadership coach Andrea Garfield explains to Simon in a series of lessons on active listening inside Leaderful, we slam it.
The antidote is curiosity. And the good news is that it’s a skill we can build.
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